Below are the steps which need to be followed when using your Thuraya SG-2520 or Thuraya SO-2510 phones for the first time or if the phones have been dormant over a long period of time (more than a year).
After acquiring process which takes 2- 10 minutes, the GPS co-ordinates will appear. At this stage you can go back to the main screen and you should be able to see “Thuraya + the country code“ if all has worked well.
Once “Thuraya” appears on the screen, select it and the phone will start requesting for the network. After the “Requesting” process, the following message will appear “Thuraya +country code”. this is an indication that you have been successful. When you go back to the main screen, you should see Thuraya and the name of the country