Thuraya Recharge ("Thuraya Recharge", "we", or "us") is committed to protecting the privacy of our customers.  This Privacy Policy describes the information we collect from you, what we do with the information, and our information security practices.  By using the Thuraya Recharge website or services, you agree to the privacy practices as described in this Policy, as modified from time to time by us.  If you have any questions about our Privacy Policy, please contact us using the Contact Us page.


What is Personal Information?

Personal information is information that specifically identifies an individual such as a name, address, telephone number, email address, or other account number, and information about that individual's activities when directly linked to that person such as information about his or her use of the Thuraya Recharge website or services.  Personal information also includes demographic information such as date of birth, gender, geographic area and preferences when such information is linked to other personal information that identifies you.  Personal information does not include "aggregate" information, which is data we collect about a group or category of products, services or people, from which individual identities have been removed.

Personal Information We Collect

When you sign up for our service, we will ask you to provide contact information such as your name, address, telephone numbers, email addresses, and credit card details.

If you contact us for customer support, we may also ask you for information about your telephone, telephone account, operating system, software and other technical matters.

When you visit our website we may automatically capture information such as your IP Address, time of and duration of visit, and time and duration of the pages on our website that you view.  Likewise, when you call us, we may collect information such as the date and time of call, calling number, and account activity. 

We may also ask you to complete user surveys, and to provide certain demographic information, such as age, gender, special interests, etc.  You do not have to provide this type of information to use our service if you do not want to.

If we send you an email, we may include a marker that will allow us to identify that the email was opened and viewed.

Use of Personal Information

We will use your personally identifiable information only as follows:

We will not provide any personally identifiable information about you to any other person other than:

We absolutely do not transfer or sell your information for inclusion on third party marketing lists.

Use of Non-Personally Identifiable Information

We may share aggregate statistical data about our customers with third parties, such as advertisers or suppliers.  This aggregate statistical data will not identify you personally.

Security of Your Information

We have put in place reasonable security measures in an effort to protect personal information while it is under our control. All personal information relating to our users is stored in a secure environment. Your account information, including your email address, is accessible online only through the use of a password. Likewise, you can only use the Thuraya Recharge phone service with a valid PIN.  To protect the confidentiality of personal information, you must keep your password and PIN confidential and not disclose it to any other person. You are responsible for all uses of Thuraya Recharge from your account. Please advise us immediately if you believe your password or PIN has been misused.

Children’s Privacy

Our site is not designed for children under the age of 13, and we will not intentionally maintain information about anyone under the age of 13.

Policy Changes

From time to time, Thuraya Recharge may review and update its Privacy Policy.  Revised versions will be updated on this website.

Last Updated: August 2008